Legal

Legal documents, policies and compliance information. Find the official texts governing the use of Moovalia and the protection of your data.

Overview

This page centralises access to Moovalia's legal documents and policies. Each document sets out your rights, our commitments and the rules for using the service. We encourage you to read them before using the service and to refer to them if you have any questions.

Available documents

Click on the document you want to view in full. We update these texts when regulations or our practices change; the last update date is shown in each document when relevant.

Moovalia's role and verification of information

Moovalia acts as a virtual planning assistant. We aggregate information and links from partners (airlines, accommodation providers, activity platforms) and generate recommendations using AI models. We are not the booking provider: prices, availability, transport and accommodation conditions, entry rules (visas, health), insurance and cancellations are the responsibility of providers and the relevant authorities. It is your responsibility to verify all critical information with official sources and providers before any booking and before your departure.

Compliance and complaints

We are committed to complying with the applicable legal framework (French and European law, GDPR, consumer law). For any complaint or question regarding compliance, you can contact us at legal@moovalia.com. For disputes, the competent courts are those set out in our Terms and Conditions.

Changes to documents

We reserve the right to update these pages and the referenced documents to reflect regulatory or service changes. Material changes will be brought to your attention (e.g. via a notice on the site or an email to registered users) when required by law or when we deem it appropriate.