Contact
A question about the service, a partnership, a demo request or a technical issue? We're here to help and aim to respond quickly.
Get in touch
You can reach us by email for any general, technical or commercial request. We process messages in order of receipt and aim to reply within the timeframes below.
Main email address
We typically reply within 1 to 2 business days. During busy periods (before holidays, school breaks), the delay may occasionally extend to 3 business days. For urgent requests (blocking bug, account issue), please put « Urgent » in the subject line.
Useful links
Other addresses by topic
- Technical support and bugs: contact@moovalia.com (subject « Support »).
- Partnerships, affiliate, white-label: contact@moovalia.com (subject « Partnership »).
- Legal, GDPR, complaints: legal@moovalia.com.
- Personal data and GDPR rights: privacy@moovalia.com.
- Recruitment and applications: careers@moovalia.com.
Partnerships & white-label
If you represent a website, media, brand or platform and want to integrate Moovalia (widget, API or white-label), we're open to discussion.
To embed the widget (B2B2C), discuss an affiliate model or request a custom demo, tell us your site or product, your audience (volume, type) and your goal (monetisation, retention, content). We'll get back to you with a tailored proposal. White-label integrations let you offer the planning AI to your users while keeping your branding and earning affiliate revenue on bookings.
- Embeddable widget on any site or app.
- Customisation (colours, logo, welcome message).
- Transparent affiliate model and performance tracking.
- Technical support for setup and maintenance.
Frequently asked questions
I didn't get a reply, what should I do?
Check your spam folder and the stated delay (1–2 business days). If you've had no reply after 3 business days, resend your message and mention the date of your first email.
Can I have a phone or video call?
For B2B partnerships or demos, we can arrange a video call after an initial email exchange.